งาน SCBX Unlocking AI EP 10: Responsible AI in Action: From Regulation to Real-World Impact
Everyone should have encountered the questions "Can AI replace people?" and "Can people who use AI replace people who can't really replace people who use AI?" More quality
And when AI becomes a major trend in the world, it makes corporate executives expect that it must be used to generate more profits for the organization.
so If anyone or any organization is active in using it, it will definitely have an advantage over those who do not use it or do not use it.
ในงาน SCBX Unlocking AI EP.10 คุณณัฐพล จงจรูญเกียรติ Vice President From the company PTT Global Chemical Public Company Limited or GC Let's talk about GC's own case study of how Generative AI is effectively used in organizations. How to Maximize AI Transformation in Corporate from Day 1 to Scale Out
SCBX has summarized the essence of this discussion for you to read. as follows
- The GenAI that GC is using is an AI created by the organization called AskMe GC which was created to be Employee conversation assistant helps employees think. and Help people in the organization search for information systematically.
- However, it is not easy to get to this point. It relies on a mixture of Vision + Strategy + Objective + Capability + Architecture + Roadmap + Project & Program Efficient, and important. Without quality data, it will not be possible to develop this LLM to meet the needs of the organization.
- Before AskMe GC was born, organizations had the option of buying GenAI from elsewhere or building it from scratch.
- Mr. Nattapol said that this is a question that organizations that want to use AI must always think carefully first. Costs and disadvantages vary, especially in terms of budget and usage environment.
- But nowadays, the trend of organizations is more inclined to buy and use because they are worried. If GenAI is developed itself, it will not keep up with customer needs. Not keeping up with the rapid changes in the world and people's behavior.
- What GC prioritizes the responsible use of AI There are 5 major issues as follows:
- Privacy Make sure that AskMe doesn't store your employees' personal information.
- Security Before using the company, employees must undergo training and sign a contract on how to be responsible if confidential information is leaked.
- Data You need to know what level of data you can collect. What data can be stored in GenAI's database? What is the Top Secret that is strictly prohibited from being accessed by AI?
- Hallucination By training the AI to become smarter and smarter, it can tell where each piece of information comes from, who is copyrighted or not.
- Legal Adhere to all legal principles, the data used must be copyrighted and legal.
- Mr. Nattapol said that nowadays, employees can only use AskMe GC to help process data in text or text format. It cannot be used to create images because they have a higher risk of using pirated information and are more difficult to edit compared to text processing.
- But when AskMe GC was developed, it came to this stage. He believes that it will It helps solve the problem of PTT employees who retire at the same time and there is no one to take over. Because all the information will be in the system. Having a trusted GenAI is like having a highly experienced expert, and we can get it up and running right away. Don't worry about complications as a result.
- By that time, PTT and GC will become convergence tech companies that use AI intelligently, create productivity, compete with organizations around the world, and generate huge profits. No more worrying about the dwindling manpower.